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FREQUENTLY ASKED QUESTIONS

  • Where do you produce?
    All of our production is made in Barcelona and Portugal. We only use top quality Eco-Friendly and Vegan certified yarn with anti-odour and anti-bacterial properties.
  • Washing Indications
    For best results, we recommend washing in cold water to preserve colours, wash with similar colours and DO NOT add bleach. Dryer has never been a good friend of delicate & quality fibres, avoid if possible.
  • Can I use your socks for sports like Skateboarding, BMX, Crossfit and Running?
    Absolutely! American Socks are designed for any kind of active lifestyle. The reinforced construction of the sole and heel soften the step and give extra comfort. For gym lovers, weight lifters and cross fitters, compression will support your toughest exercises.
  • How do I pay?
    Payment via Credit Card is a simple, safe and quick payment method. We accept VISA and Mastercard. The transaction is carried out with your security in mind and the data is encrypted for your protection. All you need is a valid Credit Card (VISA, Mastercard). Just enter your Credit Card Number in the box. For verification please enter your card security code in the next box. This number is often located on the back of your Credit Card. We also accept cash on pickup.
  • Who do I contact about my order?
    Please send all questions and issues to: socks@americansocks.com.mt we’ll get back to you ASAP
  • What is your return policy?
    FAULTY PRODUCT: Before returning any faulty products, please email our customer service department, providing images and the relative information, so that we can aim to get this resolved as quickly as possible. (socks@americansocks.com.mt) WRONG ITEM: If you are to receive an incorrect item, we sincerely apologise. Please email our customer service department as soon as possible providing the full details of your order, so that we can get this matter resolved. We accept returns up to 15 days after the original purchase date. Your item must be returned in new condition (not worn, stained, etc) and in its original package, to our warehouses. Address as indicated below;
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