SHIPPING & RETURNS
Shipping Policy
Delivery is done through MaltaPost and all items should be delivered within 1-3 working days.
If the post company attempt delivery when you are not home a card will be left with details on how to arrange collection. Please contact your local post office, to see if they’ve got your package.
If your parcel is not called for, it will be returned to us, once we receive it we will be in touch via email. Please note – when collecting your order from a courier depot you may be required to provide photo ID
Return & Exchange Policy
FAULTY PRODUCT: Before returning any faulty products, please email our customer service department, providing images and the relative information, so that we can aim to get this resolved as quickly as possible. (socks@americansocks.com.mt)
WRONG ITEM: If you are to receive an incorrect item, we sincerely apologise. Please email our customer service department as soon as possible providing the full details of your order, so that we can get this matter resolved.
We accept returns up to 15 days after the original purchase date.
Your item must be returned in new condition (not worn, stained, etc) and in its original package.